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Carbon Health

Urgent Care • Redondo Beach, CA

★★★★☆4.4/51,133 reviews across 3 platforms

Ratings by platform

  • Google/Exer Urgent Care Site: 4.4/5 (1,020 reviews)
  • Zocdoc/Carbon Health: 4.79/5 (110 reviews)
  • Solv/Ocean Medical Family & Urgent Care: 3.7/5 (3 reviews)

What patients say

Patients praise

  • Friendly and professional medical staff (doctors and PAs)
  • Efficient and thorough care once seen
  • Convenient online check-in/scheduling systems
  • Availability of on-site services like labs and X-rays at certain locations
  • Cleanliness and accessibility

Common complaints

  • Rude or unhelpful front desk staff
  • Inaccurate online wait time estimates or appointment booking issues
  • Facility limitations (e.g., lack of specific imaging like X-rays when promised)
  • Long wait times despite online booking

In patients' words

"BEYOND EXPECTATIONS! Met with Dr. Smith who spent significant time with me. Friendly and easy to understand..."

— Patient review for Ocean Medical Family & Urgent Care on Solv

"15 min before appointment time they call to say they don't have an X-ray. Do not come here if you suspect a break or fracture."

— Patient review for Exer Urgent Care on Apple Maps

"Came in for service. Front desk staff a bit rude. They could be trained on customer service."

— Patient review for UCLA Health Redondo Beach Immediate Care on Yelp

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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