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Providence Family Medical Center

Primary Care • Redondo Beach, CA

★★★★★4.9/53,425 reviews across 3 platforms

Ratings by platform

  • Providence Official Site: 4.9/5 (3,335 reviews)
  • Birdeye: 2.7/5 (14 reviews)
  • Solv: 3.5/5 (76 reviews)

What patients say

Patients praise

  • Highly regarded and caring physicians
  • Efficient in-office processes like X-rays
  • Helpful online patient portal (MyChart) for messaging and virtual appointments
  • Professional and kind nursing staff

Common complaints

  • Difficulty with scheduling appointments (long wait times)
  • Communication issues with office staff
  • Reports of administrative errors, such as incorrectly marked no-shows

In patients' words

"Scheduling is horrible! They could only schedule me to see a doctor a month away from the day I call."

— Birdeye review

"Saw Dr. Grace Hwang and was so impressed. She was kind, thorough and helpful."

— Loc8NearMe review

"PCP's - excellent. Scheduling and Management - Extremely poor."

— Birdeye review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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