High Lakes Urgent Care
Urgent Care • Redmond, OR
Ratings by platform
- Apple Maps: 3/5 (8 reviews)
What patients say
Patients praise
- Compassionate and professional care from specific physicians like Dr. Percell and Dr. Lee
- Efficient service and quick appointments when available
- Friendly and helpful office personnel reported by some patients
Common complaints
- Dissatisfied with office staff communication and helpfulness
- Concerns regarding diagnosis accuracy and thoroughness of communication during visits
- Reports of long wait times for appointments and administrative issues
- Mixed quality of care when seeing temporary or interim providers
In patients' words
"Absolutely the worst office staff at the Redmond Oregon office!"
— WebMD User ReviewMore clinics in Redmond
Dr. Jade Cherrington, DDS
Patients praise: Gentle, thoughtful care and comfort during procedures · Helpful for dental anxiety; described as calming/comforting and pain-free.
Yellow Fever Vaccination Clinics in Oregon | Travelers' Health - CDC
Patients praise: Professional, kind, and caring medical staff · Thorough and patient consultations reported at some facilities.
Rebound Physical Therapy
Patients praise: Skilled, knowledgeable, and kind practitioners · Effective pain relief for conditions like back pain, headaches, and nerve pain.
Central Oregon Acupuncture
Patients praise: Attentive, listening practitioners and overall very positive experience · Helpfulness for specific issues (e.g., insomnia, back pain, digestive problems; post-surgical pain/swelling; neuropathy/mobility).
Redmond Dental Group
Patients praise: Attentive and friendly staff · High quality clinical care and thorough examinations.
Dr. Mercer
Patients praise: Doctors are often described as knowledgeable, caring, and professional · Appreciation for integrative and holistic approaches to pain management and chronic disease.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.