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Travel Medicine - St. Charles Health System

Travel MedicineRedmond, OR

★★★★☆4.0/537 reviews across 2 platforms

Ratings by platform

  • Rehab.com (St. Charles Family Care Clinic – Redmond): 4.0/5 (36 reviews (Rehab.com))
  • Vivian Health (St. Charles Redmond Medical Center): 5.0/5 (1 review (Vivian Health))

What patients say

Patients praise

  • Praise for the cleanliness of facilities
  • Appreciation for specific doctors and nursing staff providing compassionate care

Common complaints

  • Long wait times and slow service reported in emergency and routine visits
  • Dissatisfaction with billing practices and administrative communication
  • Reports of unhelpful or unprofessional staff behavior
  • Concerns regarding care coordination and documentation for patients with complex needs

In patients' words

"I tried to get set up as a new patient and to establish care, but April was unhelpful and had a bad attitude."

Rehab.com review

"The hospital is very clean, the rooms are clean and very comfortable for the patient and family. As I said, the staff is the very best too."

Yelp review

"Watch out for their billing, it is way out of line... Today I was told they will pass the provided information but will not call the insurance to go over the bill as the insurance has requested. Stressed out!!!"

A-Better-Place.com review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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