Redmond Family Care Clinic - St. Charles Health System
Primary Care • Redmond, OR
Ratings by platform
- Rehab.com: 4.0/5 (36 reviews)
- Yelp (St. Charles Redmond): 2.8/5 (18 reviews)
What patients say
Patients praise
- Appreciation for individual providers and medical assistants for quality care
- Positive experiences with nursing staff
Common complaints
- Difficulties with administrative staff and phone scheduling
- Long wait times for appointments and walk-in services
- Concerns regarding billing practices and transparency
- Perceived lack of empathy or poor communication from certain providers
In patients' words
"I tried to get set up as a new patient and to establish care, but April was unhelpful and had a bad attitude."
— Rehab.com review"Watch out for their billing, it is way out of line. They bill insurance for more than what it should be, get paid and then they want to come after you for more."
— A Better Place review"Katy, the medical assistant to my doctor at this clinic is a rare Jewel! I have been seriously sick for many months now and Katy has been the one constant ..."
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