EvergreenHealth Primary Care
Primary Care • Redmond, WA
Ratings by platform
- Yelp: 2.3/5 (75 reviews)
What patients say
Patients praise
- Many patients find individual providers, such as physicians and PAs, to be thorough, attentive, caring, and professional
- Some patients report positive experiences with the clinical care, feeling heard and valued during appointments
- The facility is generally viewed as convenient for routine checkups, minor health issues, and diagnostic needs
Common complaints
- Billing issues, including incorrect insurance processing and unexpected charges for routine preventive care visits
- Inconsistent staff communication and responsiveness, including complaints about difficulty reaching staff via phone or portal
- Reports of rude or unhelpful staff interactions
- Frustration regarding scheduling and availability for appointments
In patients' words
"Went there for annual checkup, visit was good but Billing is so messed up. They sent bill to old insurance even after mentioning it twice... when they corrected it to new insurance, They changed appointment type so insurance will not cover it."
— Loc8NearMe user review"Rachel Betts is a fantastic primary care provider, I've been seeing her for over almost two years now. She is genuine and listens, and make me feel like a partner in my healthcare."
— EvergreenHealth provider profile patient feedback"I would not recommend anyone to Evergreen Healthy Primary Care and specially their Redmond branch. They have got in habit of charging unnecessary to patients."
— MapQuest/Yelp user reviewMore clinics in Redmond
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