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High Lakes Health Care

Family Medicine • Redmond, OR

★★☆☆☆2.3/5127 reviews across 3 platforms

Ratings by platform

  • Yelp: 2.3/5 (126 reviews)
  • Apple Maps: 3.0/5
  • Healthgrades: 1.0/5 (1 review)

What patients say

Patients praise

  • Some patients praise specific providers for being attentive and thorough
  • Friendly and supportive clinical staff members identified by some patients
  • Efficient service experiences reported by some visitors

Common complaints

  • Difficulties with customer service and communication
  • Billing disputes and perceived predatory practices
  • Scheduling and appointment availability issues
  • Dissatisfaction with diagnostic accuracy or care plans
  • Issues with prescription refills and triage processes

In patients' words

"Dr. Rusfvold is a great PCP. She takes time to listen and understand issues and concerns then provides options and goes through the benefits of them all."

— Loc8NearMe user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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