Shasta Regional Medical Group - Primary Care Redding, CA
Primary Care • Redding, CA
Ratings by platform
- Birdeye (aggregating Google and Birdeye): 2.9/5 stars (63 reviews)
- Vivian Health: 2.8/5 stars (21 reviews)
What patients say
Patients praise
- Gratitude for hard-working staff and nurses in specific units
- Some patients report convenient and kind NP and office staff experiences
- Solid performance on certain clinical quality measures like preventive screenings
Common complaints
- Allegations of patient dumping (hospital level)
- Reports of unprofessional, rude, or demeaning staff behavior
- Concerns regarding poor working conditions and nurse-to-patient ratios
- Complaints regarding triage care and lack of compassion
In patients' words
"Unprofessionalism is what you will get at this location. Demeaning service poor attitudes non-patient oriented care."
— Birdeye Review (George G.)"Triage nurse was very rude & had no compassion. I was told to come back to the [hospital] due to constant chest [pain] by my Doctor, the triage nurse said she could not treat my chest pain... & said 'What do you expect me to do for you?'"
— BBB Review (Dawn V.)More clinics in Redding
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