Premier Healthcare in Redding, California
Primary Care • Redding, CA
Ratings by platform
- Google, Birdeye, Yelp, and aggregator sites: Approximately 4.4 - 4.5 out of 5 stars (varies by platform) (Varies by site, with approximately 50 to 63 reviews on major aggregator platforms)
What patients say
Patients praise
- Patients appreciate the provider, Monica, for being caring, a good listener, and patient-focused
- Positive feedback on aesthetic and infusion services offered at the clinic
- Some patients reported improved health outcomes and a strong, collegial relationship with the provider
- Occasional praise for friendly and helpful office staff interaction
Common complaints
- Concerns about lack of physical examinations by the provider
- Short appointment times (e.g., 5 minutes)
- Dissatisfaction with office communication, including difficulty reaching staff via phone and unresponsive messaging
- Reports of rude and unhelpful office staff performance (noting some recent changes)
- Perception of a medical spa-like atmosphere rather than a primary care clinic ("doc in a box")
- Allegations regarding provider report accuracy and over-prescribing
In patients' words
"She has never physically touched either of us in any of your appts with her and she typically spends a maximum of 5 minutes in the exam room with us. The office staff ... were nothing short of rude and unhelpful."
— Birdeye review"I’ve been a patient of Monica’s at Premier Healthcare of California for almost a year now, and I can honestly say that the care I’ve received has been exceptional. From my very first visit, Monica took the time to understand not just my symptoms, but also my concerns, lifestyle, and overall well-being."
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