Pediatric & Adolescent Medicine (Children) - Mayo Clinic

Patients praise

• High patient willingness to recommend the facility (approx. 91% reported in some assessments)
• Strong performance in hospital quality benchmarks, including CMS 4-star ratings and recognized clinical quality rankings
• Generally favorable ratings for nurse and doctor communication in formal patient surveys

Common complaints

• Concerns regarding administrative practices and billing processes
• Reports of long waiting times for appointments and in-clinic delays
• Mixed reviews concerning provider communication and the quality of clinical assessments in the emergency department
• Occasional patient perception of impersonal care or prioritized financial interests