Orthopedic Surgery - Doctors - Mayo Clinic
Orthopedics • Red Wing, MN
Ratings by platform
- US News & World Report (Orthopedic Surgeons): 4 out of 5 (32 reviews)
- Healthgrades (Dr. Everett Hughes): 5 out of 5 (6 reviews)
- WebMD Care (Dr. Matthew Eich): 4.5 out of 5 (11 ratings)
- Healthgrades (Dr. Robb Rutledge): 5 out of 5 (1 review)
- Birdeye (Mayo Clinic Health System Red Wing): 2.6 out of 5 (188 reviews)
- Yelp (Mayo Clinic Health System overall): 2.1 out of 5 (89 reviews)
What patients say
Patients praise
- High patient satisfaction with individual orthopedic surgeons, often citing compassionate care and effective surgical outcomes
- Positive feedback on nursing staff and support team kindness and attentiveness
- Surgeons described as skilled, patient-centered, and successful where previous treatments failed
- Appreciation for personalized care plans and effective non-surgical approaches before considering surgery
Common complaints
- Complaints regarding administrative and billing processes, including perceived aggressive collection practices and billing errors
- Dissatisfaction with scheduling and long wait times for appointments and surgeries
- Reports of poor patient-provider communication or perceived dismissiveness in certain departments, such as the Emergency Room
- Concerns regarding hospital management focus on revenue over patient care
In patients' words
"Dr. Hughes and his orthopedic team are excellent. Dr. Hughes was able to to control my sciatic pain after doctors at Summit Orthopedics and HealthPartners had not for 8 years. He replaced one of my hips and will replace my shoulder."
— Healthgrades Review for Dr. Everett Hughes"The Mayo Clinic and the Mayo Clinic Health System no longer care about the patient. The patient is definitely not first. They think nothing of wasting your time. If they forget a test, they call you and expect you to drop your life... If you say no to a procedure, they do not respect the patient's right of refusal."
— OpenGovNY Review for Mayo Clinic Health System Red WingMore clinics in Red Wing
Orthopedics (Bones) in Red Wing - Mayo Clinic Health System
Patients praise: high patient satisfaction with specific orthopedic surgeons (e.g., Dr. Everett Hughes) · generally positive reports of staff kindness and listening skills in various interactions.
Center for Natural HealthCare
Patients praise: Attentive and caring staff · Knowledgeable healthcare providers.
Ophthalmology & Optometry (Eyes) in Red Wing
Patients praise: Friendly and professional staff interactions reported by many patients · Appreciation for modern technology and detailed exams.
Pearle Vision in Red Wing, MN, 144 Tyler Road North
Patients praise: High overall satisfaction and willingness to recommend · Friendly, professional, caring staff and doctors.
Comparing your options?
Browse other Orthopedics clinics, or filter by state and specialty to compare patient ratings.