Hiawatha Valley Mental Health Center - Southeast Minnesota
Mental Health Care • Red Wing, MN
Ratings by platform
- northfieldaddictiontreatmentcenters.com: 3.30/5 (10)
- Yelp (Brand level): 1/5 (1)
What patients say
Patients praise
- Some patients report receiving helpful care and positive treatment outcomes
- Staff members described as friendly in some instances
- Recognition as a long-standing community resource providing comprehensive mental health services
Common complaints
- Reports of long wait times for appointments
- Dissatisfaction with administrative responsiveness, specifically regarding paperwork and billing issues
- Concerns about perceived lack of empathy or condescending behavior from some staff members
- Formal complaints regarding diagnostic processes and privacy concerns (HIPAA)
In patients' words
"The service providers are good at what they do and the support staff are very friendly."
— BusinessYab (Red Wing location)"They took two months to get paperwork to my work... I get that you're understaffed, but y'all have put me in a HECK OF A SITUATION FINANCIALLY BECAUSE OF YOUR INACTION."
— A Better Place (Winona location review)"I filled a complaint about a new NPC APRN... HIPAA laws were broke they will not tell me where this NPC received her information. I warn all of you to stay away from Hiawatha Mental Health."
— Yelp (Caledonia location review)More clinics in Red Wing
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