Internal Medicine - Red Wing, Minn. - Mayo Clinic Health System
Internal Medicine • Red Wing, MN
Ratings by platform
- Birdeye (Google): 2.6 out of 5 stars (188 reviews)
- Centers for Medicare & Medicaid Services (CMS): 4 out of 5 stars (N/A)
- U.S. News & World Report: 4 out of 5 stars (N/A (Patient Experience Score))
What patients say
Patients praise
- Recognition for clinical quality and high-performing procedures
- Positive feedback on staff kindness and listening skills in some instances
- Generally high patient satisfaction scores in formal institutional surveys
Common complaints
- Dissatisfaction with billing and collection practices
- Long wait times to see providers
- Concerns regarding medical assessment quality and accuracy
- Perceived lack of patient-centered care and empathy
In patients' words
"Dr. Hoang and Nurse Reagan both listened to my concerns, acted on said concerns, and treated me with kindness and humility. Thank you!"
— Birdeye (Patient Review)"The Mayo Clinic and the Mayo Clinic Health System no longer care about the patient. The patient is definitely not first. They think nothing of wasting your time."
— OpenGovNY (Patient Review)More clinics in Red Wing
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