Locations
Pain Management • Red Bluff, CA
Ratings by platform
- US News (St. Elizabeth Community Hospital): 4 out of 5 (Not specified (US News rating))
- Birdeye (Dignity Health Lassen Medical Clinic): 2.5 out of 5 (210 reviews)
- Birdeye (Alfred Phen DDS & Irene Kan, DMD): 5.0 out of 5 (329 reviews)
- Birdeye (Tehama Women's Health Specialists): 4.1 out of 5 (18 reviews)
What patients say
Patients praise
- Courteous and friendly front desk/admitting staff in certain departments
- Fast wait times in specific outpatient or acute care clinics
- High quality of care for specific procedures like surgery and dental work
- Providers who are perceived as attentive and good listeners
- Clean facility environments reported by some patients
Common complaints
- Long wait times in the emergency department
- Poor communication from staff and doctors
- Concerns regarding billing and insurance practices
- Reports of unprofessional, cold, or condescending behavior by some staff and providers
- Lack of empathy or perceived dismissiveness toward patient concerns
In patients' words
"They leave ELDERLY people, in pain, in the waiting room for HOURS and HOURS on end only to do NOTHING for them... Dignity Health is a joke. They push patients off on each other and no one gives good care."
— St. Elizabeth Community Hospital review (LocalityBiz)"Front desk is very friendly, but I have mixed feelings of the nursing staff. They have been pretty stand offish and kind of cold at times. They lack empathy and are very abrupt and like to rush you."
— Dignity Health Lassen Medical Clinic review (LocalityBiz)"Dr. Kan is knowledgeable, patient, and genuinely cares about her patients. She explain procedures clearly and make sure you feel comfortable every step of the way. The staff is kind and efficient..."
— Alfred Phen DDS & Irene Kan, DMD review (Birdeye)More clinics in Red Bluff
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