Doctors & Practitioners
Family Medicine • Raton, NM
Ratings by platform
- WebMD (Dr. Douglas Smith): 4.0/5 average (17 ratings)
- WebMD (Dr. David Serafini): 5.0/5 average (2 ratings)
- WebMD (Dr. Leonardo Lopez): 5.0/5 average (5 ratings (1 review shown))
- WebMD (Dr. Elizabeth Newman): 1.0/5 average (1 rating (1 review shown))
- WebMD (Dr. Kathie Mcalpine): 5.0/5 average (1 rating)
- RateMDs (Dr. Loretta A. Conder): 2.5/5 (1 review)
What patients say
Patients praise
- High ratings for some physicians on WebMD (e.g., 5.0/5 for Dr. Serafini and Dr. Lopez).
- Positive patient feedback emphasizing thoroughness, quality time, explanation of care, and follow-up (Dr. Lopez review).
- Some patients also report explanations of conditions and staff courtesy (Dr. Mcalpine profile shows “Explained conditions and treatments” and “Staff was courteous”).
Common complaints
- Some very low ratings on WebMD for certain providers (e.g., 1.0/5 for Dr. Newman).
- A critical RateMDs review describes perceived dismissal/mischaracterization of chronic pain as psychosomatic and negative impact on the patient (Dr. Conder).
In patients' words
""He treated my mom when she was admitted to the hospital & he was amazing! He was very thorough, spent quality time & explained everything & ensured understanding of the condition. Followed up closely & very grateful for his excellent patient care! Need more Dr.’s like him definitely.""
— WebMD patient review for Dr. Leonardo Lopez (Raton, NM)""If I could leave less than one star, I would. She is incompetent and should not be allowed to work in emergency medicine. I am emergency medicine trained and know a quack when I see one.""
— WebMD patient review for Dr. Elizabeth Newman (Raton, NM)""Dr. Conder asked me if the Drs. had told me this is psychosomatic... She had me so upset, I was bawling... which was totally misquoted in my ED records.""
— RateMDs review for Dr. Loretta A. Conder (Raton, NM)More clinics in Raton
Miners Colfax Medical Center
Patients praise: Some patients report friendly and empathetic staff, particularly in the emergency department · Positive experiences with specific nursing and medical staff who were comforting and reassuring.
X-Ray Associates of New Mexico | XRANM | Leader in ...
Patients praise: professional and knowledgeable staff during procedures · efficient scheduling systems for many patients.
Balanced Physical Therapy & Wellness | Home Page
Patients praise: knowledgeable and professional clinical staff · friendly, compassionate, and welcoming environment.
Palliative Care | Presbyterian Healthcare Services
Patients praise: commitment to quality of life and symptom relief for serious illness · comprehensive multidisciplinary team approach including physicians, nurses, and social workers.
Comparing your options?
Browse other Family Medicine clinics, or filter by state and specialty to compare patient ratings.