Rapid City Foot Doctors | Black Hills Orthopedic & Spine Center
Podiatry • Rapid City, SD
Ratings by platform
- Birdeye: 4.8/5 (999)
- PainClinics.com: 4.9/5 (869)
- OrthopedicReviews.com (Dr. Kent Renaud): 5/5 (30)
What patients say
Patients praise
- Physicians described as knowledgeable, compassionate, and attentive
- Successful treatment outcomes for foot and other orthopedic conditions
- Professional and personable demeanor of specific providers (e.g., Dr. Renaud, Dr. Grunfeld)
- Efficient and helpful office support staff reported by many patients
Common complaints
- Reports of long wait times and rushed appointments
- Dissatisfaction with billing and insurance communication/misinformation
- Concerns regarding communication with staff and lack of follow-up callbacks
- Specific complaints about surgery center staff (vein access) and post-surgical outcomes
In patients' words
"Dr. Mortimer was caring & professional. I had some scar tissue issues w/my knee replacement & he encouraged me & came up w/a plan to help me. I'm still in his care today & am happy w/him as a provider in all aspects."
— PainClinics.com Patient Testimonial"Dr. Renaud treats you like family and is always there if you need him. I’m am still healing on my left foot, but it already feels so much better."
— Black Hills Orthopedic & Spine Center Patient Review"It's the billing department that earns Black Hills orthopedic 1 star. They called me on three different payments to tell me my card was declined despite money being in the account. I had also not received any indication that they tried to withdraw from my bank."
— TrustReviewers.com"I have a extreme overlap of a broken collar bone... I called every day for a week after getting clean and my insurance approved my surgery. I still never got a call back."
— LocalityBiz ReviewMore clinics in Rapid City
Podiatrist - Lower Limb & Foot Doctor at Monument Health
Patients praise: Providers are frequently described as knowledgeable, thorough, and clear in explaining treatments · Staff are often noted for being kind, professional, and courteous.
Monument Health Rapid City Clinic, Flormann Street
Patients praise: high professional standard of care and clinical expertise · staff frequently described as kind, efficient, and friendly.
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