Pediatrics - Monument Health
Pediatrics • Rapid City, SD
Ratings by platform
- US News & World Report: Individual pediatrician ratings on US News range from 3/5 to 5/5 stars based on limited reviews (Various, with some providers having 13-15 reviews listed)
What patients say
Patients praise
- Attentive and compassionate medical staff
- Accessibility and ability to accommodate last-minute appointments
- Kind and thorough nursing team
- Trustworthiness and community focus
Common complaints
- Billing and insurance processing errors
- Disrespectful or unhelpful communication from financial and collections staff
- Difficulty resolving insurance coverage issues
In patients' words
"Patients appreciate Dr. Kortan's compassionate approach, making children feel at ease during visits. Many commend the clinic’s ability to accommodate last-minute appointments, reducing wait times significantly."
— Wheree (Pediatric Clinic Reviews)"After receiving care at Monument Health... the facility has refused to properly bill the visit. Despite numerous phone calls... I have been met with extremely disrespectful and unhelpful behavior from their collections staff."
— Better Business Bureau (Hospital Complaints)More clinics in Rapid City
Black Hills Pediatrics: Home
Patients praise: Attentive and professional medical staff · Positive experiences with specific pediatricians.
Monument Health Rapid City Clinic, Flormann Street
Patients praise: high professional standard of care and clinical expertise · staff frequently described as kind, efficient, and friendly.
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