Monument Health Behavioral Health Center in Rapid City, ...
Mental Health Counseling • Rapid City, SD
Ratings by platform
- Google: 2.6 out of 5 stars (5 Google ratings)
- Yelp/MapQuest: 2.5 out of 5 stars (4 reviews)
What patients say
Patients praise
- some reports of kindness toward adult patients
- appreciation for professional and knowledgeable staff by some individuals
- positive experiences with family involvement in care
Common complaints
- reports of disrespectful or mean staff behavior
- concerns regarding adolescent care experiences
- dissatisfaction with facility cleanliness and upkeep
- complaints about billing and collections processes
- instances of perceived inadequate medical care or safety protocols
In patients' words
"If I could, I would give it a zero review because the staff were mean and disrespectful, the food is horrible, the beds are disgusting, the bathroom and showers look like, they never get cleaned the staff don't know personal space."
— LocalityBiz user review"Very pleased with the professionalism, (knowledge) and abilities of staff."
— Best Rehabs user review (loved one)More clinics in Rapid City
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Patients praise: Many patients report compassionate and knowledgeable providers who truly care · Some clinics and providers offer excellent listening skills and collaborative care planning.
West River Mental Health: Counseling Services in Rapid City
Patients praise: Some individual therapists are described as caring, compassionate, and effective · Helpful and knowledgeable support staff reported by some clients.
Monument Health Rapid City Clinic, Flormann Street
Patients praise: high professional standard of care and clinical expertise · staff frequently described as kind, efficient, and friendly.
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