Endocrinology
Endocrinology • Rapid City, SD
Ratings by platform
- Vitals: 4.6/5 stars (4 reviews (Vitals))
- Vitals: 4.5/5 stars (15 ratings (Vitals))
- US News & World Report: 5/5 stars (80 ratings (US News))
- Healthgrades: Varies (often high) (64-95 ratings (Healthgrades))
What patients say
Patients praise
- Many patients praise the physicians for being thorough, compassionate, and professional.
- Physicians are often described as knowledgeable and effective at explaining complex conditions.
- High satisfaction regarding pediatric endocrinology care.
- Patients appreciate the holistic and patient-centered approach offered by some providers.
Common complaints
- Patients reported instances of perceived rudeness, dismissiveness, and lack of bedside manner.
- Some patients felt their concerns were not listened to or addressed.
- Reports of difficulty scheduling appointments and long wait times.
- Isolated allegations of discriminatory attitudes or refusal to see patients who disagree with treatment plans.
In patients' words
"Dr. Edelen and her staff are amazing! I feel so blessed and privileged to have them here to take such wonderful care of our son!"
— Vitals user review"She has NO bedside manner. She is "in-your-face" and barely lets you speak at all. She asks if you are going to do what she says and, before giving you time to answer, says - "If you are not going to do what I say, I will not see you again.""
— Vitals user review"I cannot recommend Dr. John Palmer. I have been under his care while experiencing a severe decline in my health, including significant unexplained weight loss and instability. Instead of urgency or a treatment plan, I was met with silence. It is unacceptable to feel your health deteriorating while your specialist is dismissive and impossible to reach."
— Healthgrades user review"He is a great doctor, he has great bedside manners, very through, and explains everything to me. I would recommend this doctor to anyone including my closest family members."
— Vitals user reviewMore clinics in Rapid City
Monument Health Rapid City Clinic, Flormann Street
Patients praise: Professional, kind, and efficient staff, including phlebotomists and medical assistants · Thorough care and clear explanations provided by physicians and providers.
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