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Best Dentists Near Me in Rapid City, South Dakota | Delta Dental logo

Best Dentists Near Me in Rapid City, South Dakota | Delta Dental

DentalRapid City, SD

★★★★☆4.1/524 reviews across 3 platforms

Ratings by platform

  • DentalInsider (Dr. Erik Swanson): 8.4 out of 10 (10 ratings)
  • DentalInsider (Kieffer Family Dental): 8.6 out of 10 (13 ratings)
  • BirdEye (Delta Dental Plan of SD): 1 out of 5 stars (1 review)

What patients say

Patients praise

  • Local Rapid City dental practices are generally well-regarded for compassionate, professional, and patient-focused care
  • Practices emphasize patient comfort, sedation options, and modern technology to alleviate dental anxiety
  • Many local providers offer comprehensive services ranging from routine care to implants and cosmetic procedures

Common complaints

  • Significant consumer complaints regarding Delta Dental's insurance administration, including difficulty reaching customer support, payment and claim issues, and lack of transparency
  • Ongoing class-action lawsuit (filed Dec 2025) alleging Delta Dental misrepresents out-of-network coverage by using hidden, internal pricing models instead of billed charges to determine reimbursement rates

In patients' words

"The staff are very professional and compassionate. The restoration work I had done turned out perfect. Best experience I’ve ever had at a dental office."

Dedicated Dental Solutions (Google Review)

"Honestly the worst company to deal with and the slowest at claims resolution."

Delta Dental PissedConsumer Review

"In short, Delta Dental’s representations regarding its coverage for out-of-network services are false and misleading, and its practice of failing to even disclose its arbitrarily low reimbursement rates to its insureds is an act of bad faith and further fraud."

Class-Action Lawsuit Complaint (filed Dec 31, 2025)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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★★★★★4.8/5(350 reviews · 1 platforms)

Patients praise: Friendly and welcoming staff · Clean and comfortable office environment.

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Monument Health Rapid City Clinic, Flormann Street

★★★★★4.9/5(3,899 reviews · 1 platforms)

Patients praise: high professional standard of care and clinical expertise · staff frequently described as kind, efficient, and friendly.

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