OSF OnCall Urgent Care in Rantoul - OSF HealthCare
Urgent Care • Rantoul, IL
Ratings by platform
- Yelp: 2.7/5 stars (45 reviews (for OSF HealthCare brand))
- WebMD: No ratings available (0 reviews)
What patients say
Patients praise
- Prompt attention and minimal wait times
- Attentive and compassionate staff
- Strong diagnostic abilities and clear communication from clinical team
- Child-friendly environment
Common complaints
- Difficulties reaching staff via phone
- Allegations of disorganized staff
- Concerns regarding financial services and billing communication
- Reports of unprofessional or rude conduct by staff members
In patients' words
"Difficult to reach the right person; staff seem disorganized."
— PissedConsumer"Patients commend the prompt attention and minimal wait times, with many noting immediate care upon arrival."
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