Radford, New River Valley Pediatrics - 211 Virginia
Pediatrics • Radford, VA
Ratings by platform
- Healthgrades: 43 reviews (Healthgrades total for group) (22 ratings)
- Official Website: 5.0/5.0 (15 ratings)
- Better Business Bureau (BBB): A+ (Not specified as count of reviews, but accredited business status)
What patients say
Patients praise
- presence of well-regarded individual doctors within the practice
- overall recommendation by some long-term patients
Common complaints
- rude and unprofessional front desk staff
- restrictive/unethical policies regarding seeking second opinions elsewhere
- administrative and billing issues including insurance disputes
- unhelpful or non-functional communication channels for administrative staff
In patients' words
"My son was seen at this practice a week ago... we were not satisfied with the diagnosis and requested to see another doctor at a different practice. Unfortunately, the front desk staff was extremely rude to my wife and told us that if we sought care elsewhere, we would not be allowed to return."
— LocalityBiz (user review)"We only stick around in this place because of 2 good doctors but the administrative practices are horrible."
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