LewisGale Physicians Primary Care - Radford
Family Medicine • Radford, VA
Ratings by platform
- Birdeye: 4.8/5 stars (102 reviews)
- Yelp: 4/5 stars (2 reviews)
- BestProsInTown: N/A (60 reviews)
What patients say
Patients praise
- highly skilled and expert practitioners
- compassionate care and attentive listening to concerns
- efficient and helpful office staff/lab technicians in most interactions
- minimal wait times
Common complaints
- lack of transparency regarding billing or costs
- poor communication regarding medical diagnostics and treatment plans
- isolated reports of unprofessional or unhelpful office staff interactions
In patients' words
"I am normally very nervous when it comes to meeting new doctors because I have had some bad experiences in the past. When I... [met the doctor], I felt at ease."
— Yelp review by Cailin S."While I've had positive visits in the past, my last visit was disappointing. The reason for requested diagnostics were not fully explained and there was no mention of billing so that I could make... decisions."
— Yelp review by B.G. B."I have been coming to see Dr. Hennings for some time and I love her. She is so caring and actually listens to your concerns. They could use a little work with one of the staff members, a blonde..."
— MapQuest/User reviewMore clinics in Radford
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