New River Valley Pediatrics | Carilion Clinic
Pediatrics • Radford, VA
Ratings by platform
- nrvpediatrics.com: 5.00 out of 5 (15 ratings (on practice website))
- health.usnews.com: 4 / 5 (14 reviews)
- BBB (Better Business Bureau): A+
What patients say
Patients praise
- Presence of well-regarded individual physicians within the practice
- Convenience of walk-in hours and weekend availability
Common complaints
- Dissatisfaction with front desk staff communication and perceived rudeness
- Concerns regarding administrative policies, particularly medication refill processes tied to missed appointments
- Issues with billing departments and insurance claim processing
In patients' words
"We only stick around in this place because of 2 good doctors but the administrative practices are horrible."
— LocalityBiz review"If thier billing department and insurance lady can't do their job correctly then my children do not need to be going."
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