New River Valley Community Services
Mental Health Services • Radford, VA
Ratings by platform
- Rehab.com: 3.43 out of 5 (7 reviews)
- Rehab.com/Google: 3.7 out of 5 (51 reviews)
- Recovered.org: 3.85 out of 5 (Not explicitly stated)
What patients say
Patients praise
- positive experiences with individual counselors and therapists
- staff described as friendly, patient, and caring
- recognition as a leading regional counseling practice
- accessibility of public behavioral health services
Common complaints
- concerns regarding mandatory medical procedures/lab work policies
- complaints about administrative processes and discharge procedures
- allegations of poor communication and dismissive responses to patient complaints
- reports of unprofessional conduct by specific staff members
In patients' words
"Love this place...everyone is friendly and very patient and helpful... I've been going there 3 years and it has saved my life... new day is a blessing!!!!!"
— FindRehabCenters.org patient review"My only concern is a few of the women that run the day to day groups can be bullies, and rude. Several clients had the same complaints during the time I was there."
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