Maternal Fetal Medicine | Duly Health and Care
Maternal-Fetal Medicine • Quincy, IL
Ratings by platform
- Duly Health and Care (Donald Taylor, DO) - Press Ganey: 4.9 out of 5 (66 reviews)
- Duly Health and Care (Kevin M. Madsen, MD) - Press Ganey: 4.9 out of 5 (105 reviews)
- Duly Health and Care (Jill K. Moran, MD) - Press Ganey: 4.8 out of 5 (75 reviews)
What patients say
Patients praise
- High patient satisfaction ratings for individual physicians, particularly in specialized fields like Maternal Fetal Medicine
- Doctors are frequently described as kind, knowledgeable, professional, and attentive
- Patients often feel well-cared for and comfortable with the clinical expertise provided by the medical staff
Common complaints
- Difficulties with administrative tasks such as appointment scheduling and phone responsiveness
- Concerns regarding medical billing practices and insurance processing errors
- Negative reports about front desk and office staff communication and helpfulness
- Isolated reports of dissatisfaction with service access, such as lab service availability and pharmacy coordination
In patients' words
"Dr. Taylor is very kind and does the best for you. He explains everything in great detail and comes up with the best care that ensures that baby and mother are safe and healthy."
— Patient review for Dr. Donald Taylor"Dr Kevin Madsen was great! He listened well, gave great counsel and advice and was really attentive to our needs."
— Patient review for Dr. Kevin Madsen"Their billing department is extremely disorganized. They seem unable to properly bill insurance, manage denied claims, or accurately post insurance and self-pay payments."
— Patient complaint from PissedConsumerMore clinics in Quincy
Family Practice | Quincy Medical Group
Patients praise: Highly praised family practice physicians (e.g., Dr. Seaman, Dr. Brink, Dr. Asbury) · Physicians described as caring, thorough, excellent listeners, and unhurried.
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