Behavioral Health Treatment Center - NYC Health + Hospitals
Psychiatry and Behavioral Health • Queens, NY
Ratings by platform
- Birdeye (Aggregate): 4.6/5 stars (903 reviews)
- Healthgrades (HCAHPS based): 72% patient recommendation rate (Not explicitly stated total count for patient experience surveys)
What patients say
Patients praise
- Compassionate approach from specific doctors (e.g., Dr. Habib)
- Cleanliness of the facility
- Availability of multilingual staff and interpreters
Common complaints
- Prolonged waiting times for emergency services and bloodwork
- Chaotic and potentially stressful emergency room environment
- Inconsistent communication regarding appointments and medication management
- Reports of unprofessional staff behavior
In patients' words
"Several patients praise Dr. Habib for his compassionate approach and noticeable improvements in care during recent visits."
— Wheree User Reviews"Numerous patrons criticize prolonged waiting times—particularly for bloodwork and emergency services—and report unprofessional behavior among certain staff members."
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