Behavioral Health Services - Catholic Charities Brooklyn & Queens
Psychiatry and Behavioral Health • Queens, NY
Ratings by platform
- Rehab.com (Glendale Clinic): 2.12/5 (25)
- Recovered.org (Brooklyn): 4.05/5 (Not explicitly stated)
- Birdeye: 3.9/5 (192)
- Trustburn: 3.8/5 (52)
What patients say
Patients praise
- Specific instances of helpful, kind, and caring individual therapists or staff members
- Some patients reported a welcoming environment from certain staff members
Common complaints
- Difficulty accessing services and long intake wait times
- Unprofessional or rude administrative and front-desk interactions
- High staff turnover leading to inconsistent care
- Concerns regarding organizational focus on financial metrics over patient well-being
- Lack of responsiveness and communication from staff
In patients' words
"Waited 3 hours for my first appointment following a hospitalization without any mention that this is part of their intake process... Avoid this place at all costs. Completely unprofessional and couldn’t care less about your health."
— LocalityBiz (Corona Clinic Review)"I was quickly dismissed without even being asked my mental health issue... Catholic charities behavioral center of Flatbush Is a suicide waiting to happen they are in it 100% for the money."
— LocalityBiz (Brooklyn Location Review)"My child has been going here for a few years now and has had to switch therapists a few times due to people leaving the office. However her last two and her very first therapists were all amazing people and super helpful"
— LocalityBiz (Brooklyn Location Review)More clinics in Queens
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