Primary Care | Mount Sinai - New York
Primary Care • Queens, NY
Ratings by platform
- Clinic4All, Mount Sinai Internal Surveys, Vivian Health: Mixed across platforms; some sites show very low ratings (e.g., 2.9/5), while professional/internal surveys often report higher satisfaction scores. (Varies by platform; hundreds of thousands of internal surveys noted by the system, while public review sites show limited volumes.)
What patients say
Patients praise
- some patients report attentive and caring individual physicians and medical staff
- praise for specific successful surgical or diagnostic outcomes
- clean facilities in some departments
- availability of a wide range of medical and surgical specialties
Common complaints
- excessive wait times for appointments and during visits
- perceived lack of staff communication and unprofessionalism
- difficulty navigating administrative processes (e.g., billing, test results, referrals)
- concerns regarding quality of emergency care and patient neglect
- perceived lack of urgency or compassion from some staff members
In patients' words
"I waited 75 minutes to be called after arriving for my scheduled appointment... aside from that, the care and consideration shown was well above average."
— LocalityBiz review"My 91 year old diabetic aunt remained on a gurney in a hallway for 2 whole days. Despite possible heart problems that they cited, she was never provided a heart monitor."
— LocalityBiz reviewMore clinics in Queens
Queens Locations
Patients praise: Compassionate care from specific physicians · Cleanliness of facilities.
NewYork-Presbyterian Medical Group Queens
Patients praise: High regard for clinical staff, doctors, and nurses, with some noted as caring and thorough · Positive experiences with specific departments like orthopedics and labor/delivery units.
Physical Therapy & Rehabilitation - Astoria, Queens
Patients praise: Professional, knowledgeable, and attentive staff/therapists · Personalized treatment plans and effective recovery outcomes.
Best Physical Therapists in Queens, NY. Physical Therapy ...
Patients praise: Professional, knowledgeable, and caring staff · Personalized treatment plans rather than "factory" or impersonal care.
Pediatrician | Manhattan Queens Pediatrics | Midtown ...
Patients praise: Professional and caring medical team (doctors and staff) · Expertise and compassionate care for children.
Gastroenterology-Liver Medicine | Mount Sinai - New York
Patients praise: High ratings for provider communication, explanation of conditions, and concern for patient health · Many patients express trust in their physicians and willingness to recommend them.
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