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NewYork-Presbyterian Medical Group Queens

Primary CareQueens, NY

★★★☆☆3.0/5414 reviews across 4 platforms

Ratings by platform

  • Birdeye (General Medical Group/Queens): 3.8/5 (81 reviews) (81 reviews)
  • Birdeye (Primary Care - Sunnyside): 3.4/5 (17 reviews) (17 reviews)
  • Yelp (NYP/Queens Hospital): 2.4/5 (274 reviews) (274 reviews)
  • Birdeye (Orthopedics - Long Island City): 4.8/5 (42 reviews) (42 reviews)

What patients say

Patients praise

  • High regard for clinical staff, doctors, and nurses, with some noted as caring and thorough
  • Positive experiences with specific departments like orthopedics and labor/delivery units
  • Polite and professional conduct from many healthcare providers and support staff
  • Modern and clean facilities in some locations

Common complaints

  • Long wait times for appointments and in-office visits
  • Difficulty reaching offices by phone or getting call-backs
  • Challenges with scheduling appointments or obtaining referrals
  • Perceived rudeness or lack of professionalism by some front desk or administrative staff
  • Frustration with virtual visit policies or technical issues

In patients' words

"My experience has been great for treatment for my clavicle fracture. Sometimes I felt rushed but that's just modern medicine. And I'd rather be rushed than be waiting around for hours."

Birdeye Review

"Dr. Ramzan was very thorough in his examination and spent the necessary time to listen. His office staff was courteous and responsive. Wait time was under half hour."

LocalityBiz Review

"Horrible. Unfortunately i liked the doctor here. Its been more than 2 weeks I have been trying to get to the office for my referral. No one answered the call."

LocalityBiz Review

"The front desk staff very rude n loud. The wait is over an hour always!!"

Birdeye Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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