Sound Family Medicine | Puyallup Bonney Lake WA Medical Clinic
Family Medicine • Puyallup, WA
Ratings by platform
- Yelp: 2.1 out of 5 stars (Puyallup location) (24 reviews)
- MapQuest: 2.0 out of 5 stars (43 reviews)
What patients say
Patients praise
- long-term relationships with providers (over 10+ years)
- friendly and helpful staff (some reports)
- knowledgeable doctors who listen well (some reports)
- comprehensive family medical services
Common complaints
- billing issues and extra charges for physicals
- rude or inefficient front desk/reception staff
- difficulty getting appointments and long wait times for new patients
- poor communication or perceived lack of care from some providers
- cancellations and disorganized scheduling experiences
In patients' words
"We love sound family. We have been going there for over 10 years and we look forward to seeing our doctor at every visit; her plus the m.a. make every visit so positive."
— Loc8NearMe user review"My appt was cancelled when I was on my way to the appt. ... I get to the walk in clinic and I'm then told my son cannot be seen for his referral. This is unacceptable."
— Solv health patient review"Receptionists are rude. No urgency for refill requests, even for important medication needed daily."
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