
Behavioral Health - Puyallup Tribal Health Authority
Behavioral Health • Puyallup, WA
Ratings by platform
- Rehab.com: 4.2 out of 5 stars (79 reviews)
What patients say
Patients praise
- Appreciation for specific staff members who go above and beyond for patients
- Culturally relevant care where patients feel respected, listened to, and comfortable
Common complaints
- Administrative issues, including scheduling difficulties and being placed on long holds
- Concerns regarding communication with staff and professional conduct
- Issues with prescription refill processes
In patients' words
"PTHA is the only clinic that I have been to where I feel respected, comfortable, listened to, and where clients look similar to me, and all the staff are so..."
— Puyallup Tribal Health Authority website"She was absolutely amazing when I needed help getting my son into rehab. She wasn’t sure what we needed to get him approved, but she found out on the spot and ensured it was taken care of thru the tribe."
— Rehab.com review"My husband constantly has issues with prescription refills, and the staff seem like they don't know what is going on half the time. When you ask questions your met with a “mater-of a fact condescending tone” followed by being hung up on."
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