Southern Tennessee Medical Group
Urgent Care • Pulaski, TN
What patients say
Patients praise
- Friendly, caring, and professional medical and front-desk staff
- Convenience of walk-in services and quick registration process
- Clean and well-maintained facilities
- Compassionate approach to patient care and follow-up calls after visits
Common complaints
- Billing and payment issues, including concerns over up-front payment requirements and unethical billing practices
- Concerns regarding staff communication, professionalism, and lack of follow-up on test results
In patients' words
"It's about time Lawrenceburg has a Urgent Care center that isn't afraid to treat the patient. They even called the following day to check on my daughter and see if we needed anything else. They are amazing!!"
— Kelly King via OpenGovNY"Went in with a sore throat, nurse practitioner BARELY looked at my throat and didn’t touch me otherwise... As a healthcare provider myself, I’m extremely disappointed with the care I received."
— Anonymous patient via Birdeye"I’ve been a patient for multiple telehealth visits & after repeated unethical billing issues that are never resolved. Im considering taking legal action."
— Kayla E. via Better Business BureauMore clinics in Pulaski
Mashburn Family Health
Patients praise: Compassionate and friendly atmosphere · Professional and high-quality care described by some patients.
Fast Pace Health
Patients praise: Professional and friendly staff in some instances · Efficient registration and quick service experiences reported by some patients.
Southern TN Family Health & Obstetrics Pulaski
Patients praise: personable and caring staff · providers dedicated time for patient questions.
Owens Family & Cosmetic Dentistry
Patients praise: Friendly, professional staff and patients feeling comfortable · Clear communication and explained conditions/treatments.
Southern Tennessee Medical Group
Patients praise: High surgical skill and successful outcomes reported by many patients · Physicians described as thorough, compassionate, and attentive.
Southern Tennessee Orthopedics
Patients praise: Clear explanation of conditions and treatments · Courteous and responsive staff.
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