InnovAge
Geriatric Care • Pueblo, CO
Ratings by platform
- Birdeye, OpenGovNY (19 reviews)
What patients say
Patients praise
- Staff described as sweet, kind, and dedicated in some instances
- Appreciation for social atmosphere and community engagement opportunities for seniors
- Some families find value in the coordination of Medicaid and care services
Common complaints
- Poor communication and responsiveness from staff and care managers
- Reliability issues with transportation services
- Delays in accessing necessary medical services, tests, or specialist appointments
- Concerns regarding the quality of clinical/medical care and medication management
In patients' words
"I got so fed up, I had to quit... I was more satisfied coordinating my own medical care outside PACE."
— Former Pueblo PACE participant (via Denver Post/Greeley Tribune report)"Ever since this organization became 'for profit' about 2 years ago, services and overall competency has steadily degenerated. This company has become far more interested in cost control than the well being of its hapless and vulnerable clients."
— Online user review for Pueblo location"The staff... is described as caring and knowledgeable... However, some reviews indicate that communication and organization can be areas for improvement."
— General summary of InnovAge Colorado PACE feedbackMore clinics in Pueblo
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