Pueblo Colorado PACE Program & Senior Center - Innovage
Geriatric Care • Pueblo, CO
Ratings by platform
- Birdeye, OpenGovNY: Approximately 3.7 to 3.8 stars (out of 5) based on various platforms (Approximately 19-39 reviews across different review sites for the Pueblo location specifically)
- Better Business Bureau (BBB): 1.86/5 stars (Based on aggregate customer reviews for InnovAge via BBB)
What patients say
Patients praise
- Staff described as sweet, kind, and dedicated in some instances
- Appreciation for social atmosphere and community engagement opportunities for seniors
- Some families find value in the coordination of Medicaid and care services
Common complaints
- Poor communication and responsiveness from staff and care managers
- Reliability issues with transportation services
- Delays in accessing necessary medical services, tests, or specialist appointments
- Concerns regarding the quality of clinical/medical care and medication management
- Allegations of prioritizing cost control over patient well-being since transitioning to for-profit status
In patients' words
"I got so fed up, I had to quit... I was more satisfied coordinating my own medical care outside PACE."
— Former Pueblo PACE participant (via Denver Post/Greeley Tribune report)"Ever since this organization became 'for profit' about 2 years ago, services and overall competency has steadily degenerated. This company has become far more interested in cost control than the well being of its hapless and vulnerable clients."
— Online user review for Pueblo location"The staff... is described as caring and knowledgeable... However, some reviews indicate that communication and organization can be areas for improvement."
— General summary of InnovAge Colorado PACE feedbackMore clinics in Pueblo
Older Adult Health Resources | Pueblo County
Patients praise: appreciation for coordinated care models that support aging in place · positive feedback for compassionate and attentive in-home caregivers.
Suboxone Doctors in Pueblo - Colorado | Addiction Treatment
Patients praise: Professional and supportive staff experiences · Effective recovery outcomes and stability for some patients.
Dental Health Care
Patients praise: friendly, caring, and professional staff · effective pain management and gentle approach for anxious patients.
UCHealth Internal Medicine - Park West | Primary Care
Patients praise: Caring and attentive providers · Thorough and knowledgeable care.
UCHealth Family Medicine - Parkview MOB | Primary Care | Pueblo
Patients praise: compassionate and attentive care from providers · friendly and professional staff members.
CommonSpirit Obstetrics & Gynecology Pueblo West
Patients praise: positive provider-specific ratings (e.g., Dr. Gary Wu) · provider involvement in treatment decisions.
Comparing your options?
Browse other clinics in Pueblo, or filter by state and specialty to compare patient ratings.