Utah Valley InstaCare
Emergency Care • Provo, UT
Ratings by platform
- Birdeye (Aggregator): 4.3 out of 5 stars (aggregate) (1,138 reviews)
- Solv Health: Varies by location (ranging from 1.0 to 4.7 stars across various listings) (Varies by location listing)
What patients say
Patients praise
- Accessibility and extended hours for urgent care needs
- Some staff and clinicians noted as friendly and helpful
- Efficient service in certain instances
Common complaints
- Perceived lack of helpfulness or ability to address patient issues
- Complaints about being referred to the Emergency Room (ER) unnecessarily
- Concerns regarding medical thoroughness and quality of examinations
- Frustration with billing policies and costs for visits deemed ineffective
In patients' words
"No matter what I go there for, they just tell me they can't help me and to go to the ER. Completely useless."
— Birdeye Patient Review"The urgent care doctor could of done the same test no issue. No equipment was used. ER did nothing else and said to go home... IHC then billed me $2,600. Professional scam artists."
— Birdeye Patient Review"The doctors are very informative and really care about helping their patients. I always know I’m going to be taken care of when I come here!"
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