Provincetown Health Center
Psychology • Provincetown, MA
Ratings by platform
- Birdeye (Aggregate): 4.2 out of 5 stars (198 reviews)
- Vitals: 4.6 out of 5 stars
What patients say
Patients praise
- Professional and helpful front desk staff in some instances
- High-quality medical care once seen by providers
- Compassionate and attentive individual clinicians
- Convenient location and availability for some urgent needs
Common complaints
- Difficulty reaching staff by phone and long hold times
- Last-minute appointment cancellations
- Challenges with specialist referrals and follow-up communication
- Concerns regarding patient access and new patient intake policies
- Reports of inconsistent billing and insurance coverage information for certain services
In patients' words
"A big thanks to my Dr. Paul Fader. ... Dr. Fader contacted my EP team in Boston and we all developed a plan to follow. ... He is an amazing doctor."
— Birdeye reviewer Larry B."Interviews with ... patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown IndependentMore clinics in Provincetown
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