Behavioral Health
Psychiatry • Provincetown, MA
Ratings by platform
- Birdeye (Aggregated): 4.2 out of 5 stars (198 reviews)
What patients say
Patients praise
- High quality of clinical care once seen by providers
- Compassionate and helpful experiences with specific doctors and staff members
- Efforts to improve access through new outreach and bridge-counseling programs
- Clean and professional facilities reported by some visitors
Common complaints
- Significant difficulty with phone systems and scheduling
- Long wait times for behavioral health and long-term care appointments
- Occasional reports of poor communication or lack of compassion at front desks
- Frustration with cancellations and dropped referrals
- Systemic shortages of mental health clinicians on the Outer Cape
In patients' words
"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown Independent"A big thanks to my Dr. Paul Fader. A week ago I went to Outer Cape due to AFIB. The staff and the doctor were most helpful... He is an amazing doctor. I an so lucky to have him as my PCP."
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