Provincetown Health Center
Internal Medicine • Provincetown, MA
What patients say
Patients praise
- Some patients report high-quality clinical care from specific doctors
- Professional behavior from desk staff in certain instances
- Convenience of having a local health center and pharmacy in Provincetown
Common complaints
- Difficulty reaching staff by phone (long hold times, answering service issues)
- Last-minute appointment cancellations
- Long wait times for appointments and referrals
- Confusion regarding urgent care vs. walk-in service coverage and billing
- Perceived lack of accountability in the referral process
In patients' words
"A big thanks to my Dr. Paul Fader... Dr. Fader phoned my a week later to check in on me... He is an amazing doctor."
— Patient review (via Birdeye)"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown Independent"They have a very rude front desk staff... They refused to see me today. What a scam."
— Patient review (via LocalityBiz)More clinics in Provincetown
Contemporary Dermatology
Patients praise: Professional and attentive medical staff and physicians · Efficient and fast appointment scheduling, including for emergencies.
Cape Cod Vision Associates
Patients praise: Professional and knowledgeable doctors and staff · Efficient and friendly customer service.
Harbor Dental Associates
Patients praise: Long-term patient loyalty (15+ years) · Responsive care for emergencies (same-day appointments for lost fillings).
Andrew Wang, MD
Patients praise: Dr. Andrew Wang is specifically praised for being friendly, thorough, and informative · Dr. Andrew Wang noted for good bedside manner and knowledgeable care.
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