Provincetown Health Center - Outer Cape Health Services
Internal Medicine • Provincetown, MA
Ratings by platform
- Birdeye (Aggregated): 4.2/5 stars (198 reviews)
What patients say
Patients praise
- Some patients report high-quality clinical care from specific doctors
- Professional behavior from desk staff in certain instances
- Convenience of having a local health center and pharmacy in Provincetown
Common complaints
- Difficulty reaching staff by phone (long hold times, answering service issues)
- Last-minute appointment cancellations
- Long wait times for appointments and referrals
- Confusion regarding urgent care vs. walk-in service coverage and billing
- Perceived lack of accountability in the referral process
In patients' words
"A big thanks to my Dr. Paul Fader... Dr. Fader phoned my a week later to check in on me... He is an amazing doctor."
— Patient review (via Birdeye)"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown Independent"They have a very rude front desk staff... They refused to see me today. What a scam."
— Patient review (via LocalityBiz)More clinics in Provincetown
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Andrew Wang, MD at Outer Cape Health Services ...
Patients praise: Dr. Andrew Wang is specifically praised for being friendly, thorough, and informative · Dr. Andrew Wang noted for good bedside manner and knowledgeable care.
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