Mental, Behavioral, & Substance Use Resources
Behavioral Health • Provincetown, MA
Ratings by platform
- Birdeye (aggregating Google and Birdeye reviews): 4.2 out of 5 stars (198 reviews)
What patients say
Patients praise
- Helpful and professional medical providers and clinical staff
- Efficient service for some patients, including on short notice
- Positive experiences with individual primary care and behavioral health practitioners
- Accessible mental health and substance use resources provided by the town and OCHS
Common complaints
- Concerns regarding administrative and billing policies for walk-in services
- Frustration over insurance coverage for non-primary care patients
- Reports of confusion regarding urgent care availability
- Occasional complaints about front desk staff professionalism
In patients' words
"A big thanks to my Dr. Paul Fader. A week ago I went to Outer Cape due to AFIB. The staff and the doctor were most helpful... He is an amazing doctor. I an so lucky to have him as my PCP."
— Birdeye/Google Reviewer Larry Black"Walk-in care is NOT covered by private insurance. Friendly staff at the desk tells me that the answering service that answers the phones for Outer Cape Health Services during working hours routinely gives out INCORRECT information to questions like 'do you offer Urgent Care'."
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