The Surgery Center of Rhode Island - Outpatient Ear, Nose & Throat ...
Surgery • Providence, RI
Ratings by platform
- Google Reviews (via BestAround.com): 4.8 out of 5 stars (49 reviews)
- Leapfrog Group (Experience of Patients Undergoing Elective Outpatient Surgery): 93% Top Box Score for patients' overall rating of the facility (Not specified (based on CAHPS Survey data))
What patients say
Patients praise
- Exceptional patient care and professionalism
- Warm and welcoming staff who reduce patient anxiety
- High clinical quality and patient safety standards (recognized by Leapfrog Group)
- Efficient and well-organized facility
Common complaints
- Concerns regarding billing practices, specifically non-itemized large bills and challenges with follow-up communication
In patients' words
"Customer experiences at The Surgery Center of Rhode Island consistently highlight exceptional patient care, professionalism, and compassion from the staff."
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