Pulmonary Services - Brown University Health
Pulmonology • Providence, RI
Ratings by platform
- Birdeye (Brown Physician Patient Center): 3.9/5 (25 reviews)
- Birdeye (Brown Medicine - General Internal Medicine): 4.0/5 (16 reviews)
What patients say
Patients praise
- high praise for individual doctors and clinical expertise, particularly in specialized lung care
- nursing staff described as comforting, knowledgeable, and kind during infusions and procedures
- positive experiences with comprehensive, multidisciplinary team coordination for serious conditions
- gratitude for life-saving early detection and treatment plans
Common complaints
- reports of administrative issues such as difficulty answering phones
- complaints regarding patient dismissal and lack of communication after transitioning care providers
- concerns about service consistency across the health system
In patients' words
"Dr. Ventetuolo and her team always saw me as more than just a diagnosis. They cared for me as a mother and as an individual, providing comfort and hope during the most challenging time of my life."
— Brown University Health Gratitude Story"I have been a patient here for many years, my dr was fabulous... Now that I have moved out of state and am no longer a patient, I am being completely disregarded... I’ve left a voicemail every day for the last week and can not even receive a call back."
— Patient review of Brown Medicine General Internal MedicineMore clinics in Providence
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