Physical Therapy Services in Rhode Island
Physical Therapy • Providence, RI
Ratings by platform
- Google: 4.7/5 (117 reviews)
- Birdeye/Google/Facebook: 5/5 (14 reviews)
- Bay State PT Internal Rating: 5/5 (N/A)
- Google: 4.8/5 (331 reviews)
What patients say
Patients praise
- Skilled, professional, and empathetic clinical staff
- Effective individualized therapy programs
- Positive outcomes regarding pain reduction and functional improvement
- High patient satisfaction in many specialized clinics
Common complaints
- Rudeness or lack of customer service from administrative/front desk staff
- Rigid scheduling and cancellation policies
- Difficulty navigating parking at some facilities
- Long wait times and communication issues
In patients' words
"John and Mike take care of me as I get progressively better from multi symptomatic back, shoulder, and neck issues. I watch as they heal others and everyone agrees, this is the place to heal..."
— Liberty Physical Therapy Review"Physical therapists are great but the front front desk secretaries need to be retrained on customer service... Just like at a restaurant if the waiter is not good even though the food is good you're not going to come back to that restaurant."
— Lifespan Physical Therapy ReviewMore clinics in Providence
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