Cancer Center/Bone Marrow Unit - CharterCARE Health Partners
Oncology • Providence, RI
Ratings by platform
- Facebook: 56% recommend (16 reviews)
- Indeed/Glassdoor (Employer focus): 2.4/5.0 (205 reviews (Indeed))
What patients say
Patients praise
- Nationally recognized cancer center with specialized BMT and CAR-T programs
- Patients reporting positive outcomes and appreciation for care within the transplant program
- Availability of advanced specialized therapies within the Rhode Island community
Common complaints
- Difficulty with administrative/front desk communication and responsiveness
- Long wait times for appointments and at the office
- Reports of unhelpful or rude office staff in outpatient settings
- Staff concerns regarding workload and management support
In patients' words
"Since 2020, about 10% of patients treated within the unit have died within the first 100 days of receiving a transplant or CAR-T cell therapy..."
— Rhode Island Current"Called 31 times over 4 weeks to try and reschedule an appointment. Finally drove over one morning to talk to them in person/cancel."
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