[PDF] Division of Infectious Diseases - Brown's Department of Medicine
Infectious Disease • Providence, RI
Ratings by platform
- Birdeye (General Internal Medicine): 4.0 out of 5 stars (16 reviews)
What patients say
Patients praise
- physicians are highly regarded for listening to and addressing patient needs
- kind and professional medical assistants and office staff
Common complaints
- difficulty obtaining prescription refills after moving out of state
- lack of responsiveness from office staff (not returning calls)
In patients' words
"I have been a patient here for many years, my dr was fabulous... Now that I have moved out of state... I am being completely disregarded and my prescription refills are being denied. I’ve left a voicemail every day for the last week and can not even receive a call back."
— Patient review on Birdeye regarding Brown Medicine general practices"[The doctor] takes the time to listen to me and understand my health concerns, so that I can have the best care possible. I'm also very pleased with Christiana (medical assistant...) - she's very kind, easy to talk to, and a great person."
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