The Providence Center: Mental Health & Substance Use ...
Behavioral Health • Providence, RI
Ratings by platform
- Yelp: 2.2/5 stars (11 reviews)
- Birdeye: 3.5/5 stars (4 reviews)
- ProjectKnow: 2.7/5 stars (2 reviews)
What patients say
Patients praise
- Some staff are perceived as caring and dedicated
Common complaints
- Rudeness and poor communication from staff during phone interactions
- Lack of adequate follow-up or referral after discharge or denial of services
- Concerns regarding patient safety and facility management (e.g., lack of supervision, intermingling of patients)
- Long wait times for appointments
In patients' words
"I was rudely lectured on what they do and don’t do... If someone is in a current crisis make sure you do not call this number."
— Birdeye Review"He was discharged without follow up."
— ProjectKnow ReviewMore clinics in Providence
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