Locations - Franklin Primary Health Center
Family Medicine • Prichard, AL
Ratings by platform
- findrecoverynow.org: 3.6/5 stars (153 reviews)
- ehealthscores.com: 3.0/5 stars (2 reviews)
What patients say
Patients praise
- Kind and helpful physicians
- Friendly and attentive staff members (in some cases)
- Efficient check-in and visit processes (positive experiences)
- Clear communication of test results and treatment plans
- Gentle and professional dental care
Common complaints
- Unprofessionalism and poor customer service from front desk staff
- Difficulty reaching staff by phone and scheduling appointments
- Delays in transferring medical records
- Concerns regarding the quality of care, potential misdiagnoses, and lack of thoroughness
- Long wait times
In patients' words
"You'll experience lackluster professionalism, poor customer service, lack of job training (ignorance) and apathetic attitudes."
— findrecoverynow.org"The people at this facility lacks etiquette, and do not know how to communicate professionally without yelling."
— localitybiz.com"The friendly welcoming front desk staff….. the prompt visit, the thoroughness from the physician, and the lab tech was phenomenal!!"
— franklinprimary.org"Very professional and friendly! And you can tell they really care about fixing your teeth."
— franklinprimary.orgMore clinics in Prichard
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