Marshall at Home: Home Care and Home Medical Equipment
Durable Medical Equipment • Prichard, AL
Ratings by platform
- Birdeye (Marshall Home Medical Equipment): 2.9/5 (36 reviews)
What patients say
Patients praise
- Compassionate and professional care staff
- Prompt and helpful customer service in certain locations
- Effective resolution of equipment issues (e.g., replacement of faulty CPAP machines)
- Strong patient satisfaction scores regarding communication and overall care in select health agency partnerships
Common complaints
- Difficulties with insurance billing and claims administration
- Reports of negative experiences with third-party partners or parent companies (e.g., Rotech)
In patients' words
"Marshalls of Texarkana has the best customer service in the area when it comes to medical supplies... she made the transaction of purchasing a new device so painless."
— Birdeye Review"I wish I could give zero stars... dealing with Rotech… absolutely DO NOT RECOMMEND. They have an F rating with the BBB & it’s not shocking."
— Birdeye Review"An excellent team providing the highest level of compassionate care to their patients and community."
— Google Review for Marshall Homecare and HospiceMore clinics in Prichard
OB/GYN
Patients praise: professionalism and friendliness · effectiveness in diagnosing and treating long-term conditions.
Alabama Medical Group: Home
Patients praise: Physicians and nurse practitioners are frequently described as thorough, compassionate, and attentive listeners · High level of overall satisfaction reflected in aggregate ratings across multiple platforms.
Dr. Royshanda Smith, MD - Obstetrics & Gynecology
Patients praise: Patient reported she felt at ease, found doctor to be knowledgeable, kind, friendly, and patient · Highly recommended by patients in aggregate ratings on certain platforms.
Urgent Care for Children | Pediatric Walk-In, After-Hours Clinic
Patients praise: Friendly, compassionate, and professional staff · Efficient online scheduling and check-in processes.
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