Family Health - Mobile County Health Department
Community Health Center • Prichard, AL
Ratings by platform
- Birdeye: 4.1 out of 5 stars (based on 393 reviews) (393 reviews)
- rater8: 4.86 out of 5 stars (~1.3K ratings / 589 comments)
What patients say
Patients praise
- attentive and professional medical staff
- good bedside manner
- accessible care with sliding scale fee programs for those without insurance
- helpful administrative and clinical support staff
Common complaints
- some reports of poor administrative experiences or staff issues at related facilities
- employee-reported concerns about management and training at Franklin Primary Health Center
In patients' words
"Wonderful bedside manner and attentiveness! My son was not a recurrent patient of hers, but she treated him as if she had known his history for years."
— Birdeye patient review"She listens at you and she gets the problem solved.and I thank her for that"
— rater8 patient review for a nurse practitioner at MCHDMore clinics in Prichard
Locations - Franklin Primary Health Center
Patients praise: Some patients noted that individual doctors and nurses are fantastic or great.
OB/GYN
Patients praise: professionalism and friendliness · effectiveness in diagnosing and treating long-term conditions.
Alabama Medical Group: Home
Patients praise: Physicians and nurse practitioners are frequently described as thorough, compassionate, and attentive listeners · High level of overall satisfaction reflected in aggregate ratings across multiple platforms.
Dr. Royshanda Smith, MD - Obstetrics & Gynecology
Patients praise: Patient reported she felt at ease, found doctor to be knowledgeable, kind, friendly, and patient · Highly recommended by patients in aggregate ratings on certain platforms.
Urgent Care for Children | Pediatric Walk-In, After-Hours Clinic
Patients praise: Friendly, compassionate, and professional staff · Efficient online scheduling and check-in processes.
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