Optima Medical
Primary Care • Prescott, AZ
What patients say
Patients praise
- Providers are frequently described as caring, empathetic, and excellent listeners
- Many patients report feeling heard and not rushed during appointments
- Staff is often praised for being professional and helpful in many clinics
- Some clinics offer convenient same-day appointments or thorough, unhurried visits
Common complaints
- Difficulty reaching office staff via phone
- Long waits for appointments
- Administrative/billing issues or confusion
- Perceived impersonal care in some large health systems
In patients' words
"Sharon is the best physician I've ever had! Easy to talk to, listens to your concerns, and explains everything. I never feel rushed with my visits and she shows genuine concern for my health."
— Healthgrades review for Sharon Lee-Roeder"One of the things I really like about Prescott complete care and Grace is that they don’t double book and that appointments are always on time."
— Tebra review for Grace Swanson"Have been trying reach them for weeks they don’t return my calls, no one answers the phone, the front office misplaces my information and overall go somewhere else"
— Google review for Prescott Family Practice via BirdeyeMore clinics in Prescott
Prescott Complete Care
Patients praise: welcoming and attentive staff · thorough medical evaluations.
Primary Care Physicians in Yavapai County
Patients praise: Providers are frequently praised for being compassionate, caring, and excellent listeners · Many patients appreciate providers who take the time to thoroughly address concerns and explain medical information clearly.
Ellen F Bunch, MD
Patients praise: Caring and attentive / treats patients as people · Personalized care and compassion.
Arizona Medical Specialty Center: Comprehensive Care Physicians
Patients praise: thorough and attentive care · friendly, knowledgeable, and caring staff.
Wilson Aesthetics Beauty + Wellness
Patients praise: Professional, friendly, and patient-centric staff · Thorough and educational consultations.
Family Medicine in Prescott, AZ - Find a Doctor | Banner Health
Patients praise: high patient satisfaction scores for individual family medicine providers in the Banner Health network · frequent high ratings (e.g., 4.9 stars) for many practitioners.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.