Optum Pediatrics
Pediatrics • Poughkeepsie, NY
Ratings by platform
- Aggregate review data for Optum Multi-Specialty Poughkeepsie: 2.3/5 (88 reviews)
What patients say
Patients praise
- Individual physicians are often described as caring and professional by some patients
- Specific departments like orthopedics and urgent care have received positive feedback from some users for bedside manner and treatment quality
Common complaints
- Significant difficulties with appointment scheduling and reaching office staff by phone
- Long wait times for appointments and at the facility
- Billing issues including inaccuracies and unexplained fees
- Concerns regarding a decline in quality of care and administrative incompetence following Optum's expansion in the region
- Difficulty seeing preferred doctors
In patients' words
"The doctors are great when they actually get to you. Every doctor I've seen is always at least an hour late but yet they'll charge you a fee for being more than 10/15 minutes late."
— Promallu review aggregation"I never leave reviews however I called over and over pressed every number so that I can at least get a human absolutely nothing after spending over an hour on the phone."
— Healthgrades user reviewMore clinics in Poughkeepsie
Children's Medical Group
Patients praise: compassionate and thorough care · child-friendly demeanor.
Pediatrics in Poughkeepsie, NY - ProviderMatch
Patients praise: Knowledgeable, compassionate, and attentive providers · Clean, welcoming, and organized office environments.
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Patients praise: Clear explanation of treatment options · Provider shows concern for patients.
Neurology in Poughkeepsie, NY - ProviderMatch - Northwell Health
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Sims & Associates Podiatry
Patients praise: Highly professional, courteous, and friendly staff · Knowledgeable, thorough, and caring doctors with excellent bedside manner.
NYFACEmd and Oasis Medi-Spa
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